We support our products for as long as you own them with FREE technical support by phone or email and free software upgrades as they become available. No maintenance contract required.
As long as your unit is still under its current warranty then yes, you can purchase an extended warranty. Contact EndRun Sales for information.
Yes - we will try. The problem may be that we no longer have parts for the old models. But, if we can still get the needed parts then we will repair your unit and charge for time and materials.
At EndRun, End-of-Life (EOL) means end of the production life cycle. We continue to provide free technical support (by phone or email) for as long as you own an EndRun product. As of 2019, we are still providing free support for products that we shipped in 2001.