Our products are designed to be reliable and troublefree. But if you have a problem or a question, phoning or emailing for support is always free - no maintenance contracts.
Expertise at Your Service
If you have a GPS-synchronized EndRun product and are concerned about the GPS week rollover do this:
At the command line interface type: gpsversion
Then read this Field Service Bulletin.
Call us if you have questions or concerns! You will talk with a knowledgeable technician who has extensive, hands-on experience with the products. If our technician can't help you then he'll consult with an engineer. One way or the other we will help you solve your problem.
Our on-line customer support items are listed below. If you can't find the help you need then please call us between the hours of 7 am to 4 pm Pacific Time. Or email firstname.lastname@example.org.
Free Lifetime Technical Support
We support our products for as long as you own them with FREE technical support by phone or email and free software upgrades as they become available. No maintenance contract required.
Frequently Asked Questions regarding GPS, CDMA, NTP, PTP, CLI and more.
Detailed product support information for all current products. Discontinued products are also listed.
You can get technical support by phone, email or via our online support request form.
Software upgrades to download for all current and discontinued products.
Network Security, Field Service, Leap Second and Product Phaseout product bulletins.
Leap seconds occur every few years. Here is information for our GPS and CDMA-Synchronized products.
Warranty information for each product type and service information and service information
EndRun's Exclusive Money-Back Guarantee. Try our product. If you are not happy for any reason, simply return within 60 days.
NTP Client software for Windows, Unix/Linux, iSeries, AS/400, Cisco Routers and Firewalls.
A brief description of the Precision Time Protocol software/hardware slaves for Linux and Windows.