The EndRun Guarantee
Exclusive 60-Day, No-Hassle, Money-Back Guarantee

We are so certain that you will be completely satisfied with our products that we offer a 60-Day Money-Back Guarantee.  If you are not completely satisfied - for any reason - simply return the product to us within 60 days for a full refund less shipping fees.

The item must be shipped back to us within 60 days of your receipt.

The Money-Back Guarantee covers the purchase of one unit only.  If you are interested in the purchase of larger quantities then we may be able to loan you an evaluation unit for testing (U.S.A. only).

1. Any physically damaged or defaced item may not be fully refundable.  We reserve the right to check the condition of the returned product before issuing a refund.

2. Items with missing packaging materials, manual, cables and accessories may not be fully refundable.

4. The AFL3430 Fiber Optic Link is an excluded product and not covered by this Guarantee.

3. Any product purchased in error may not be fully refundable.

5. Non-standard items are not refundable.  If your product/option is shown on this website or listed in a datasheet, then it is a standard product and is covered by this Guarantee (except for AFL3430).

Shipping Costs
Your refund will be for the complete purchase price less the shipping fees we paid to originally ship to you.  You assume all costs of shipping back to EndRun.

Procedure for Returning Product for a Refund
To return a product for refund please email to request a Return Materials Authorization (RMA) number and specific return instructions.

Credit and check refunding are handled by our Finance Department, which may take 1-14 business days to confirm and complete after the goods are received.  Please note that regulations allow only credit to your credit card account if you paid with a credit card.
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